Refund & Cancellation Policy

Last updated: 8 June 2026

We want you to be happy with your purchase. This policy explains refunds and cancellations.

Digital products (kits, templates, guides)

Because these are delivered instantly and can be downloaded/copied, all sales are generally final once access has been delivered. However, we offer a 7-day goodwill refund if:

• the product is faulty, materially not as described, or you cannot access it and we cannot resolve it, and
• you contact us within 7 days of purchase.

Done-for-you services

For services, cancellation and refund terms are set out in your engagement/order. If work has not yet started, you may cancel for a full refund; once work has begun, refunds are pro-rated for any work not delivered.

How to request a refund

Email connect@systrify.com with your order number and reason. Approved refunds are processed to your original payment method (via Razorpay for card/UPI payments) and typically appear within 5–7 business days.

Contact

connect@systrify.com